Day-Star Candle & Soap Supplies 


 

    Store Policies
     

    SAMPLE SIZE OILS

    Day-Star reserves the right to limit the purchase of the 2 ounce sample sizes: (2) per scent per order per household as we deem necessary. Our sample sizes are priced low to allow the customer to sample before buying a larger size. Abuse of the sample ordering will render your order cancelled.

    PRICING OR TYPOGRAPHICAL ERRORS

    Day-Star strives to provide accurate product and pricing information; however, pricing and/or typographical errors may occur. In the event that an item is listed at an incorrect price or with incorrect information due to error, We reserve the right to refuse or cancel an order placed for that product. If product is priced incorrectly, Day-Star has the right to either contact you or cancel the order. If this occurs, we will notify you of the cancellation. Prices and availability are subject to change without notice.

    New Discount Pricing for Fragrance Oils

    Buy MORE & Save MORE

    Receive 5% off if you purchase 4-5 pounds of the SAME oil
    Receive 10% off if you purchase 6-9 pounds of the SAME oil
    Receive 15% off if you purchase 10 pounds & UP of the SAME oil

    (Discounts cannot be combined with any other special or sale. Discounts will be given manually once order is processed – our shopping cart will not reflect discount.)


    NOTICE:
    Free Shipping on all orders over $200.00
    Insurance is optional and it is Customer's responsibility to ask!
    Free Shipping is applicable to Continental US residents only
    International orders will receive 1/2 off shipping fees

    RETURNS

    • We do not accept returns of fragrance oils.
    • We will not accept returns for fragrances ordered by mistake. Please pay close attention while ordering to ensure that you are ordering the correct oil.
    • ALL fragrance oil sales are final. We strongly recommend sample or sniffie sizes before ordering a large quantity of oil. No exceptions will be made will be made.

    MISSING ITEMS

    • Inspect your package as quickly as possible. Please report any missing items or mistakes within 48 hours of receipt. After 48 hours we will conclude that your order is accurate and no refunds will be accepted

    CANCELLATIONS

    • You have the right to cancel your order via email within the first 2 hours of placing it. Any cancellation after the 2 hours grace period will incur a $15.00 cancellation fee to be made via PayPal or credit card.

      Please note: We reserve the right, at our sole discretion, to refuse or cancel any order if we feel it is necessary
    • Orders may be cancelled due to availability of product or inaccuracies in pricing.
    • Customer Service will contact you if any portion of your order is cancelled or if additional information is required.


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*Day Star Exclusives - These are oils that were designed specifically for Day Star


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This page last updated: 07/03/2008

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